Workshop & Support

Direct responses from our studio team

We reply to all order tracking, stockist inquiries, and custom batch questions within twenty-four business hours.

24 hrs

response time

Wed–Sat

workshop hours

Send a Message

How can we assist your order?

Reach out for custom wedding batch timelines, wholesale stockist availability, or shipment updates.

Studio Details

Practical logistics

Workshop Pickup

Shipping & Returns

Batch Lead Times

Visit our open studio Wednesday through Saturday from ten to five for local order pickups.

We pack every order with protective unbleached paper and offer a thirty-day burn guarantee.

Custom wedding pours and large event orders require a four-week preparation window.